Build It by Glenn Elliott and Debra Corey

Last updated: Jul 18, 2023

Summary of Build It by Glenn Elliott and Debra Corey

Build It by Glenn Elliott and Debra Corey is a comprehensive guide that provides practical advice and strategies for creating a successful and engaging workplace culture. The book emphasizes the importance of building a strong foundation based on trust, transparency, and open communication.

The authors begin by discussing the concept of employee engagement and its impact on organizational success. They argue that engaged employees are more productive, innovative, and loyal, leading to higher levels of customer satisfaction and profitability. They also highlight the role of leadership in fostering a positive work environment and outline the key principles of effective leadership.

The book then delves into the various elements that contribute to a thriving workplace culture. It explores the importance of purpose and values, encouraging organizations to define their mission and core beliefs. The authors also emphasize the significance of recognition and reward systems, suggesting that organizations should implement personalized and meaningful recognition programs to motivate and retain employees.

Furthermore, the book addresses the role of communication in building a strong culture. It emphasizes the need for transparent and honest communication channels, both top-down and bottom-up, to foster trust and collaboration. The authors also provide practical tips for effective communication, such as active listening and regular feedback.

Build It also explores the role of learning and development in creating an engaging workplace. The authors argue that organizations should invest in continuous learning opportunities for their employees, enabling them to grow both personally and professionally. They provide insights into various learning methods, such as mentoring, coaching, and online training.

Additionally, the book discusses the importance of diversity and inclusion in building a successful culture. It highlights the benefits of diverse teams and suggests strategies for creating an inclusive environment where everyone feels valued and respected.

Finally, Build It offers practical advice on how to measure and evaluate the success of a workplace culture. The authors provide various metrics and tools to assess employee engagement, satisfaction, and overall culture health. They also emphasize the need for continuous improvement and adaptation to ensure a thriving culture in the long term.

In conclusion, Build It by Glenn Elliott and Debra Corey is a comprehensive guide that provides valuable insights and practical strategies for building a successful and engaging workplace culture. It covers various aspects, including leadership, purpose, recognition, communication, learning, diversity, and measurement. By implementing the principles outlined in the book, organizations can create a positive and productive work environment that drives success and employee satisfaction.

1. The Power of Purpose

In "Build It," Glenn Elliott and Debra Corey emphasize the importance of purpose in the workplace. They argue that when employees have a clear understanding of the purpose behind their work, they are more engaged, motivated, and productive. The authors provide practical advice on how to define and communicate purpose effectively, such as involving employees in the process and aligning purpose with the organization's values and goals. By harnessing the power of purpose, companies can create a more fulfilling and meaningful work environment for their employees.

One actionable insight from the book is to regularly remind employees of the impact their work has on the organization and its stakeholders. This can be done through storytelling, sharing success stories, and recognizing individual contributions. By connecting employees' daily tasks to the bigger picture, they are more likely to feel a sense of purpose and be motivated to perform at their best.

2. The Role of Trust

Elliott and Corey highlight the crucial role of trust in building a successful organization. They argue that trust is the foundation of strong relationships, effective teamwork, and a positive work culture. The authors provide practical strategies for building trust, such as being transparent, delivering on promises, and fostering open communication.

An actionable takeaway from the book is to create opportunities for employees to build trust with their colleagues and leaders. This can be done through team-building activities, cross-functional projects, and open forums for sharing feedback and ideas. By actively promoting trust within the organization, companies can create a more collaborative and supportive work environment.

3. The Importance of Feedback

Elliott and Corey emphasize the value of feedback in driving employee growth and development. They argue that regular feedback helps employees understand their strengths and areas for improvement, leading to increased performance and job satisfaction. The authors provide practical advice on how to give and receive feedback effectively, such as being specific, timely, and constructive.

An actionable insight from the book is to establish a culture of continuous feedback within the organization. This can be done by encouraging regular check-ins between managers and employees, implementing 360-degree feedback processes, and providing training on giving and receiving feedback. By prioritizing feedback, companies can foster a learning culture and support their employees' professional development.

4. The Power of Recognition

Elliott and Corey highlight the importance of recognition in motivating and engaging employees. They argue that recognizing and appreciating employees' efforts and achievements can boost morale, increase job satisfaction, and foster a positive work environment. The authors provide practical strategies for effective recognition, such as being specific, timely, and personalized.

An actionable takeaway from the book is to implement a formal recognition program within the organization. This can include regular recognition events, peer-to-peer recognition platforms, and rewards and incentives for outstanding performance. By making recognition a part of the company culture, organizations can create a motivating and supportive work environment.

5. The Value of Well-being

Elliott and Corey emphasize the importance of employee well-being in driving productivity and engagement. They argue that when employees feel physically, mentally, and emotionally well, they are more likely to perform at their best. The authors provide practical advice on how to support employee well-being, such as promoting work-life balance, providing wellness programs, and fostering a supportive work culture.

An actionable insight from the book is to regularly check in with employees and provide resources and support for their well-being. This can include flexible work arrangements, access to mental health resources, and promoting a healthy work-life balance. By prioritizing employee well-being, organizations can create a more productive and sustainable work environment.

6. The Role of Leadership

Elliott and Corey emphasize the critical role of leadership in building a positive and high-performing organization. They argue that leaders should inspire and empower their teams, set clear expectations, and provide support and guidance. The authors provide practical strategies for effective leadership, such as leading by example, fostering open communication, and investing in leadership development.

An actionable takeaway from the book is for leaders to regularly communicate their vision, values, and expectations to their teams. This can be done through town hall meetings, team huddles, and one-on-one conversations. By being transparent and accessible, leaders can build trust and create a sense of purpose among their employees.

7. The Power of Flexibility

Elliott and Corey highlight the importance of flexibility in the modern workplace. They argue that offering flexible work arrangements, such as remote work options and flexible hours, can improve work-life balance, increase productivity, and attract and retain top talent. The authors provide practical advice on how to implement flexible work policies effectively, such as setting clear guidelines and expectations.

An actionable insight from the book is for organizations to assess their current policies and explore opportunities for flexibility. This can include conducting surveys to understand employees' preferences, piloting flexible work arrangements, and regularly evaluating the impact of flexibility on employee satisfaction and performance. By embracing flexibility, organizations can adapt to the changing needs and expectations of their workforce.

8. The Importance of Continuous Learning

Elliott and Corey emphasize the value of continuous learning in driving employee engagement and growth. They argue that when employees have opportunities to learn and develop new skills, they are more likely to feel challenged, motivated, and invested in their work. The authors provide practical strategies for fostering a culture of continuous learning, such as providing training and development programs, encouraging knowledge sharing, and supporting career progression.

An actionable takeaway from the book is for organizations to invest in employee development and provide resources for continuous learning. This can include offering online courses, mentoring programs, and creating a learning and development budget. By prioritizing learning, organizations can empower their employees and stay competitive in a rapidly changing business landscape.