What Your Boss Really Wants from You by Steve Arneson

Last updated: Aug 10, 2023

Summary of What Your Boss Really Wants from You by Steve Arneson

"What Your Boss Really Wants from You" by Steve Arneson is a comprehensive guide that aims to help employees understand and meet the expectations of their bosses. The book provides valuable insights and practical advice on how to excel in the workplace and build a strong relationship with your boss.

The author begins by emphasizing the importance of understanding your boss's perspective and priorities. He explains that bosses are primarily concerned with achieving results and meeting organizational goals. Therefore, employees should align their efforts with these objectives and demonstrate their commitment to the success of the team and the company.

Arneson highlights the significance of effective communication in the workplace. He emphasizes the need for clear and concise communication, both in written and verbal forms. The book provides tips on how to communicate with your boss in a way that is concise, respectful, and aligned with their preferred communication style.

The author also emphasizes the importance of taking initiative and being proactive. He encourages employees to go beyond their assigned tasks and take on additional responsibilities. By demonstrating initiative, employees can show their boss that they are committed to their own growth and the success of the organization.

Arneson also addresses the topic of managing expectations. He explains that it is crucial for employees to have a clear understanding of their boss's expectations and to manage those expectations effectively. The book provides strategies for setting realistic goals, managing deadlines, and communicating any challenges or obstacles that may arise.

Furthermore, the book delves into the importance of building trust and credibility with your boss. Arneson explains that trust is the foundation of any successful working relationship. He provides guidance on how to build trust through consistent performance, open communication, and maintaining confidentiality.

The author also explores the concept of managing up, which involves understanding your boss's needs and preferences and adapting your approach accordingly. Arneson provides practical tips on how to anticipate your boss's needs, provide solutions, and make their job easier.

Additionally, the book addresses the topic of feedback and performance reviews. Arneson emphasizes the importance of seeking feedback from your boss and actively working on improving your performance. He provides guidance on how to receive feedback gracefully, address any areas of improvement, and leverage feedback to grow professionally.

In conclusion, "What Your Boss Really Wants from You" is a comprehensive guide that offers valuable insights and practical advice on how to excel in the workplace and build a strong relationship with your boss. By understanding your boss's perspective, communicating effectively, taking initiative, managing expectations, building trust, and seeking feedback, employees can meet and exceed their boss's expectations and achieve success in their careers.

1. Understanding your boss's expectations

In this book, Steve Arneson emphasizes the importance of understanding your boss's expectations. He explains that your boss has certain goals and objectives for you and your team, and it is crucial to align your work with those expectations. By understanding what your boss wants from you, you can prioritize your tasks and focus on the areas that will have the most impact.

Arneson suggests having regular conversations with your boss to clarify expectations and seek feedback. This open communication will not only help you meet your boss's expectations but also build a strong working relationship. By proactively understanding and meeting your boss's expectations, you can position yourself as a valuable asset to the organization.

2. Building trust and credibility

Another key takeaway from the book is the importance of building trust and credibility with your boss. Arneson explains that trust is the foundation of any successful working relationship. To build trust, he suggests being reliable, delivering on your commitments, and being transparent in your communication.

Arneson also emphasizes the importance of credibility, which is earned through your expertise and track record of success. By consistently delivering high-quality work and demonstrating your competence, you can establish yourself as a trusted and credible employee. This will not only enhance your relationship with your boss but also increase your chances of being given more responsibilities and opportunities for growth.

3. Taking ownership of your work

Arneson highlights the importance of taking ownership of your work and being accountable for your actions. He explains that bosses appreciate employees who take initiative, show a sense of responsibility, and take ownership of their projects.

By taking ownership, you demonstrate your commitment to the organization's success and show that you can be relied upon to get the job done. Arneson suggests taking proactive steps such as setting clear goals, taking on additional responsibilities, and seeking feedback to continuously improve your performance.

4. Effective communication

Effective communication is a crucial skill emphasized in the book. Arneson explains that clear and concise communication is essential for building strong working relationships and ensuring that everyone is on the same page.

He suggests actively listening to your boss, asking clarifying questions, and providing regular updates on your progress. By communicating effectively, you can avoid misunderstandings, address any concerns or issues promptly, and ensure that your work aligns with your boss's expectations.

5. Being adaptable and flexible

Arneson highlights the importance of being adaptable and flexible in the workplace. He explains that bosses appreciate employees who can quickly adjust to changing circumstances and take on new challenges.

By being adaptable, you demonstrate your ability to handle unexpected situations and find creative solutions. Arneson suggests being open to feedback, embracing change, and being willing to step outside of your comfort zone. This flexibility will not only impress your boss but also enhance your professional growth and development.

6. Building strong relationships

Building strong relationships with your boss and colleagues is another key takeaway from the book. Arneson explains that having positive relationships in the workplace can lead to increased job satisfaction, collaboration, and opportunities for growth.

He suggests taking the time to get to know your boss and colleagues on a personal level, showing empathy and support, and being a team player. By building strong relationships, you create a positive work environment and increase your chances of success.

7. Demonstrating a growth mindset

Arneson emphasizes the importance of having a growth mindset, which is the belief that your abilities and intelligence can be developed through dedication and hard work. He explains that bosses appreciate employees who are willing to learn, grow, and continuously improve.

By demonstrating a growth mindset, you show your boss that you are open to feedback, willing to take on new challenges, and committed to your professional development. Arneson suggests seeking out learning opportunities, taking on stretch assignments, and embracing failure as a learning experience.

8. Being proactive and solution-oriented

The book also emphasizes the importance of being proactive and solution-oriented in the workplace. Arneson explains that bosses appreciate employees who can identify problems, propose solutions, and take action.

He suggests taking the initiative to solve problems, anticipating potential issues, and offering innovative ideas. By being proactive and solution-oriented, you demonstrate your ability to think critically and contribute to the success of the organization.